Chemistry IT Support
Getting Help
- Change your chemistry password.
- Software/Site Licenses can be found on the Chemistry SharePoint site.
- Send IT requests to CEM.Ticket@msu.edu.
- View your tickets and other helpful articles.
Chemistry Portal
- The portal is a way to access many chemistry applications and other links for the department.
Chemistry SharePoint
- The department SharePoint site includes How To guides (like how to Map/Mount a network drive), Meeting Minutes/Recordings, Software/Site Licenses, etc.
Chemistry Directory Listing / Profile
- You can make basic changes to your Chemistry Directory profile, which includes the NatSci directory.
- Login to the Chemistry Portal, click on My Directory Profile.
Conference Room Projectors
- Conference Rooms 481W, 481E, 581W, and 581E all have projectors mounted in the ceiling.
- FAQ.
Microsoft 365, including OneDrive and Teams
MSU VPN
- Access to some IT systems and applications are limited to campus connections. When working off-campus or on the MSU wireless network, use the Virtual Private Network (VPN) software to connect securely to the campus network.
Multi-Factor Authentication
- Some applications – for example, the MSU Enterprise Business System (EBS) and the VPN – require you to setup and use multi-factor authentication for additional security. You can receive text messages to your cell phone, or download the Okta Verify app for faster push notifications. For more details go to https://www.canr.msu.edu/news/setting-up-the-okta-verify-app.
Poster Printing
- Chemistry IT staff will print posters for Chemistry faculty, staff, and students. There is no cost for this service. We do NOT print for other MSU departments or units.
- Guidelines.
Security Tips
- https://secureit.msu.edu.
- Watch out for “phishing” emails and other scams! MSU IT will never ask for your password, social security number, or other sensitive information.
- When in doubt, or if something seems a bit off, just ask! Better to be overly cautious.
- If a known phishing email is received, please forward to abuse@msu.edu.
Chemistry IT Team
Andrew Henrikson
Desktop support
383A CEM
517.353.1101
Chris Pfeffer
Web applications, server management
383C CEM
517.353.1110
Paul Reed
Network management, high-performance computing, server management
383B CEM
517.353.1109